Contact

Contact us by using one of the methods below.  

 

Devon & Cornwall

For Devon and Cornwall related enquiries, please call: 0300 123 8080 or use the form below. 

To write to our Head Office, our address is:

1 Wellington Way, Skypark, Exeter, EX5 2FZ

How to contact us outside of business hoursIn an emergency call us immediately on 0300 123 8080. You can report an emergency 24/7.If you are waiting for follow-on work to be booked following an emergency repair there is no need to call us, our teams will contact you as soon as possible to arrange the repair. Remember you can raise all non-emergency enquiries through the forms below.

Have something you want to tell us or need our advice? Fill in this form and we'll be in touch.



Somerset, West of England & Glos

 

For Somerset and the West of England related enquiries please call us on:

  • 08458 729729 
    Calls cost the same or less than your local rate, are free from mobiles (if part of your inclusive minutes) or will be charged at 2p per minute plus your network access charge, depending on your mobile plan.
  • 01934 526000 
    Calls cost the same or less than your local rate from a BT landline (mobiles and other networks may vary).

We're open 8.30am-5pm Monday to Friday. We close on the last Wednesday of every month, 1-5pm, to work on improving the services we provide to you. Please leave a message during this time and we'll get back to you, or call again when we're open. 

Have something you want to tell us or need our advice? Fill in this form and we'll be in touch.



New homes

Please email newhomes@liverty.com or visit www.livertynewhomes.com for further information. 

Give us a shout on social media

It's an emergency and our lines are closed

Somerset and the West of England customers Call Centra on 02070 936437. You’ll get help with your emergency and they'll let us know you called so we can follow this up with you when we get back. You can use TypeTalk on this number too.

 Devon and Cornwall customers in an emergency call us immediately on 0300 123 8080. You can report an emergency 24/7.

Media enquiries

Please contact the Communications team with any media enquiries.

We are happy to help with any enquiry, whether it's a photo opportunity, facts, and figures on one of our new developments, or comment on housing news or a national agenda item like welfare reform.

Contact:

Mia Clay
mia.clay@liverty.com
01392 814 583
07710 389545

 

Have something you want to tell us or need our advice? Fill in this form and we'll be in touch.



Help us tackle housing fraud

If you know or suspect someone is stealing from or defrauding Liverty, please help us to do something about it. Please email us on: report.fraud@liverty.com 

Customer feedback - compliments and complaints

We try to get things right the first time, and when we do it's great when you let us know. We love receiving positive feedback and that way we can keep it up. And, if we get things wrong we want to put complaints right as soon as possible, so we need to hear about these things too.

If you are a Liverty customer in Devon or Cornwall and want to provide us with feedback on our services please click here.